Effective Date: December 4, 2025

 

1. Introduction

This Privacy Policy describes how Provdia (operating the DEUPRINTs website, referred to as “we,” “us,” or “our”) collects, uses, shares, and protects your personal information.

We are committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

 

2. Information We Collect

We collect information directly from you when you use our website, specifically when you:

  • Make a purchase (digital ebook or physical book).

  • Create an account.

  • Sign up for our newsletter.

  • Contact us.

 

A. Personal Information

 

We collect the following categories of Personal Information and use them for specific purposes:

  • Contact Data (Name, email address, phone number): Used for account creation, direct communications, and sending marketing materials (if you explicitly opt-in).

  • Transaction Data (Shipping address, billing address, payment method type): Used to process orders, deliver products (especially physical books), and handle any necessary refunds. Note: We do NOT store your full credit card or banking details; these are handled securely by our payment processors.

  • Usage Data (Download history, purchase history): Used for customer support, business analysis, and verifying the fulfillment of the ebook license grant.

B. Non-Personal Information

We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site.

 

3. Use and Processing of Information

We use your personal information for the following purposes:

  • To fulfill and manage your purchases (e.g., sending the ebook download link or shipping a physical book).

  • To communicate with you regarding your orders or account status.

  • To improve our products and services.

  • To comply with legal obligations, such as tax and accounting requirements.

  • To send promotional and marketing emails, only if you have given explicit consent.

 

4. Data Sharing and Disclosure

We will not sell, rent, or lease your personal information to third parties. We only share data with the following types of trusted third parties when necessary:

  • Payment Processors: To securely process your financial transactions.

  • Shipping Carriers: To deliver physical books.

  • Service Providers: Companies that help us with website hosting, analytics, and marketing tools.

 

5. Data Security and Retention

  • We use commercially reasonable security measures to protect your data from unauthorized access, alteration, or destruction.

  • We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to enforce our agreements, or to comply with legal and regulatory obligations.

 

6. Your Rights (Under the Philippine Data Privacy Act)

As a Data Subject, you have the right to:

  1. Be informed whether your personal data is being processed.

  2. Access your personal data.

  3. Object to the processing of your personal data.

  4. Rectify or correct inaccuracies in your personal data.

  5. Erase or block your personal data.

  6. Claim damages sustained due to inaccurate or unauthorized processing.

  7. Transmit your data to another organization (Portability).

 

7. Children’s Privacy

Our website sells materials for pre-school through grade 3 students, but it is not directed at children under 18 years of age. We do not knowingly collect personal information from minors without verifiable parental consent. If we become aware that we have collected data from a child without consent, we will take steps to delete that information.

 

8. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes will take effect immediately upon their posting on the website.

 

9. Contact Us

For questions or concerns regarding your privacy or to exercise your rights, please contact our Data Protection Officer (DPO) at:

Provdia Batong Malake, Los Baños, Laguna, Philippines Email: deuprints@provdia.com