At the DEUPRINT’s website, your privacy is a priority. This page summarizes the data we collect when you use our site and how we protect it, in plain language.

 

1. What Data Do We Collect?

We only collect data necessary to fulfill your orders, provide customer support, and improve the DEUPRINTs website. We collect information primarily when you make a purchase or create an account.

 

A. Your Personal Information (Data You Provide)

This is the information you directly share with us:

  • Contact Data: Your name, email address, and phone number.

    • Why We Collect It: To create your account, send you purchase confirmation and download links, and contact you if there is an issue with your order.

  • Transaction Data: Your billing address and, if you purchase physical books, your shipping address.

    • Why We Collect It: To correctly charge you and deliver physical products.

  • Order History: Records of the digital ebooks and physical books you have purchased.

    • Why We Collect It: To verify your license to use the printable ebooks, help you with lost download links, and process returns/refunds.

 

B. Payment Information

  • We DO NOT store your full credit card number, CVV code, or bank account details on our servers.

  • All payment processing is handled securely by encrypted, third-party payment processors (like PayPal or banks) that are fully compliant with industry security standards.

 

C. Technical Information (Data Collected Automatically)

When you browse the website, we automatically collect non-personal data:

  • Usage Data: Details about the device and browser you use (like IP address, browser type, and operating system).

    • Why We Collect It: To protect our website from fraud, diagnose technical issues, and see which pages are most popular so we can improve the site.

 

2. How Long Do We Store Your Data?

We follow the principle of data minimization, meaning we only keep your information for as long as it is necessary for the original purpose or to comply with the law.

  • For Order Fulfillment: We keep your Contact and Order History data for the lifetime of your account or as long as legally required (e.g., for accounting and tax records in the Philippines). This ensures we can always help you recover your purchased ebooks.

  • For Unnecessary Data: If data is no longer needed (e.g., if you request account deletion), we securely remove or anonymize it, unless we are legally obliged to keep it.

 

3. Our Commitment to Security and Sharing

  • Data Security: We use technical security measures (like encryption and secure servers) to protect your data from being accessed or stolen by unauthorized parties.

  • Data Sharing: We NEVER sell your personal data. We only share it with trusted third-party services necessary for our business to operate (e.g., the courier that delivers your physical book or the secure payment gateway).